15 Day Exchange and Money Back policy
Diamond world ltd: 15-day No Questions asked Return Policy:
Diamond jewelleries can be changed within 15 days and only nosepins within 3 days with 5% VAT deduction and without any cash deduction. After 15 days, 5% VAT, 5% making charge and 10% Cash will be deducted.
For refund/cash back of the product 5% VAT, 5% making charge and 20% Cash will be deducted, from the day purchased.
Cash return service is available 365 days for all the jewelleries that are purchased from Diamond World
How do I return the product to Diamond World within 15 days?
- Call our customer delight team at +8801713199270 or email at firstname.lastname@example.org and email@example.com and convey what you want to return, please keep the actual invoice ready and you will be given a unique reference number.
- We will courier you or send our courier person with a Diamond World Ltd tamper proof package with the unique code with your Name and address.
- Secure your jewellery with the original packing materials and certificate in the tamper proof package provided by Diamond World Ltd. Note that once the package is sealed, it cannot be opened unless destroyed.
- Once your package is ready, just call our customer delight team and we will send a courier to pick it up from you.
- Once your returned item is received by Diamond World Ltd, your refund or new item will be processed shortly (Maximum of 10 days).