30 Day Exchange and Money Back policy
Diamond world ltd: 30-day No Questions asked Return Policy:
We are happy to provide you 21-days No Questions asked return policy, For cash refund we deduct 20% amount from gross amount & 5% VAT. For exchange of product we will not deduct any amount only we will deduct 5% Vat. We just need the actual invoice, original certificate etc and make sure that the product is in original condition. This is, however, applicable for orders within Bangladesh only.
We will offer free return shipping within 30 days exchange policy.
How do I return the product to Diamond World within 30days?
- Call our customer delight team at 008801713199270 or email at email@example.com and firstname.lastname@example.org and convey what you want to return, please keep the actual invoice ready and you will be given a unique reference number.
- We will courier you or send our courier person with a Diamond World Ltd tamper proof package with the unique code with your Name and address.
- Secure your jewellery with the original packing materials and certificate in the tamper proof package provided by Diamond World Ltd. Note that once the package is sealed, it cannot be opened unless destroyed.
- Once your package is ready, just call our customer delight team and we will send a courier to pick it up from you.
- Once your returned item is received by Diamond World Ltd, your refund or new item will be processed shortly (Maximum of 10 days).